Toyota Financial of Cedar Rapids closing, impacting 600 employees

(Cedar Rapids, IA) -- Toyota Financial is confirming plans to close it's Cedar Rapids office by the end of 2022, impacting 600 jobs. Toyota confirmed the closure to KCRG-TV-9 which reports a recent company filing with the SEC indicated plans to consolidate it's Cedar Rapids office into three facilities in Arizona, Texas, and Georgia.

Full statement from Toyota Financial:

Over the next two years, TFS will relocate three regional Customer Service Centers to be co-located with existing regional Dealer Service Centers located in Chandler, Arizona (serving the West region), Plano, Texas (serving the Central region) and Alpharetta, Georgia (serving the East region).

We are excited about our plans to evolve our customer service operations to provide greater value to our customers and dealers and create stronger career opportunities for our team members. Our objective with this restructuring is to streamline TFS’ field office structure and invest in new technology to deliver better service to our customers.

Every team member in good standing who wants a position will continue to have one at one of the new locations. This impacts about one-third of Toyota Financial Services’ 3,300 team members nationwide. Specifically, approximately 600 people in Cedar Rapids.

Moves will not take place immediately. Within two years, TFS expects to have completed moving its existing Customer Service Centers to be co-located with its three regional Dealer Service Centers in Arizona, Texas and Georgia.


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