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(Des Moines, IA) -- The Des Moines Police Department is looking for Public Safety Telecommunicators.
Responsibilities for the position include the following:
- Receives calls for police, fire, and emergency medical services via 911 and other telephone lines
- Determines the nature of the complaint by asking appropriate questions
- Routes non-service calls or calls for other agencies to proper local, state, and federal agencies
- On calls for emergency medical services, properly uses the protocols for questioning the caller and providing post dispatch and pre-arrival instructions
Work differs in the job depending on the shift, i.e. general call taker, police telecommunicator, or fire telecommunicator.
Starting salary is $62,316.