United Gives Toddler's Seat to a Stand-By Passanger, Forces Mom to Hold Him

United Airlines is under fire again after having Shirley Yamauchi hold her 2-year-old son on her lap for a flight from Houston to Boston. It was the final flight, in an 18-hour travel day, returning from Hawaii. 

Yamauchi said a stand-by passanger and attendant approached her and required her to hold her son, while they gave his seat away. When she questioned the flight attendant she said there was nothing she could do about it and the flight was full. She said she complied because she didn't want there to be a scene in front of her child. 

Shirley is 5'2 and too small to have such a large toddler on her lap for over 3 hours. This often caused him to have to be in uncomfortable positions. She said no one approached her about the situation or the fact that they had to share a seat belt that barley fit over the both of them, which is a huge safety hazard.

"I started remembering all those incidents with United on the news. The violence. Teeth getting knocked out. I'm Asian. I'm scared and I felt uncomfortable. I didn't want those things to happen to me." Yamauchi told Hawaii News Now

Adding to the whole scenario, the man who took her son's seat, paid just $75 while she paid $969.

United has since apologized and claimed it's all an accident because Shirley's son didn't have his ticket scanned properly. 


Adding insult to injury, the man who took her son's seat, paid just $75 while she paid $969. "What happened to my son was unsafe, uncomfortable and unfair," Shirley Yamauchi, mother said.

Posted by KITV on Tuesday, July 4, 2017
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